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Shipping policy

Shipping Policy

Thank you for visiting and shopping Outbackfudge.com. We know you're excited to get your order, so we offer the opportunity to select your preferred delivery method during checkout.

We ship with Australian Post. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

Items are shipped out as soon as possible, but this will not always be the same day as your order. In general please add 2-3 business days to process your order.

If we anticipate a longer lead time, it will be noted on the item description. If you have any questions about the lead time on a specific item please contact us atinfo@outbackfudge.com with your enquiry.

Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method Estimated delivery time Shipment cost

Standard 4 - 14 business days $12

Express 2 - 7 business days $16

Delivery delays can occasionally occur.

Shipment to P.O. boxes 

We can ship to post office boxes.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

Outback Fudge is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not have any shipping options to ship outside of Australia. 

We will endeavour to introduce international shipping as soon as possible so please watch this space.

Customs, Duties and Taxes

Outback fudge is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

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